Refund Policy

At GPL Chimp, we strive to make premium WordPress plugins and themes accessible to everyone by offering them at unbelievably low prices—just $2.99! Behind the scenes, we work tirelessly to manage thousands of products, ensure timely updates, and maintain subscriptions from original developers to bring you the best experience possible.

We’re committed to your satisfaction, and our refund policy reflects a balance between fairness and the immense effort we put into making these resources available at such affordable rates:

1. Membership Purchases

We offer a 3-day refund policy for memberships based on fair usage. Refund requests are considered if:

• Fewer than 3 products have been downloaded during the membership period.
• Bonuses offered with the subscription have not been claimed.

To request a refund, simply raise a ticket on our support page within the 3-day period. Refunds are typically processed within 5-10 business days and issued to the original payment method.

2. Single Product Purchases

Due to the low prices we offer, refunds for single product purchases are generally not available. However, if the product is completely non-functional:

• We will make every effort to resolve the issue through technical support.
• If unresolved, we will provide a replacement with a higher-priced product.

Thank you for understanding the care and dedication we put into providing you with premium WordPress resources at unbeatable prices!

3. Automatic Update System

We provide an automatic update system through our plugin, Chimp Updater, as an added benefit to our members. Please note that this tool is not the core product of our offering but an additional convenience feature.

While we strive to keep the updater running smoothly, occasional downtime or maintenance may occur due to the large number of plugins and themes we manage. Such temporary issues with the Chimp Updater do not qualify for refunds, as the primary value of your membership is direct access to original files and updates.

If you face any problems with the updater, we strongly encourage you to contact our support team, who will assist you with alternative download methods.

4. Eligibility Criteria

Refund eligibility is limited to the original purchaser. Memberships are non-transferable, and refunds cannot be claimed if the membership has been used by someone other than the purchaser.

5. Technical Support Policy

Customers are encouraged to seek technical support before requesting a refund. If a product is malfunctioning, we will assist in troubleshooting before considering a refund.

6. Limitations on Refunds

We reserve the right to limit the number of refunds issued to a customer to prevent abuse of our policy. Customers may only claim one refund per year.

7. Changes to Refund Policy

We reserve the right to update or modify this refund policy at any time. Customers will be notified of significant changes via email or through a notice on our website.

8. Contact Information

For further assistance or questions regarding our refund policy, please reach out to us at admin@gplchimp.com. We appreciate your understanding and are committed to addressing any concerns you may have.