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Fluent Support is an advanced WordPress plugin that is used for eCommerce stores, digital product sellers, or membership sites to provide a fully functional ticketing system inside your WordPress dashboard. It has an intuitive drag-and-drop interface where all the operations of submitting tickets take place. It reduces the need of external SaaS platforms and allows users to build businesses that surpass others in speed, control, and scalability. Fluent Support integrates seamlessly with other WooCommerce plugins such as WooCommerce, Easy Digital Downloads, LearnDash, FluentCRM and many more to provide detailed reports on average response and resolution times.
You need to download Fluent Support if you want to streamline multiple agents, automation workflows, canned responses, file attachments, custom fields, customer profiles, and detailed reports on your website. You can download Fluent Support for free without investing $149 annually.
Fluent Support is a WordPress plugin that provides better privacy, security, and control as compared to SaaS tools like Zendesk or Freshdesk by allowing users to manage ticket data, customer information, and replies live on your own WordPress site.
Fluent Support is fully compatible with WooCommerce and FluentCRM. Users can perform different operations like purchasing a product, membership or course seamlessly.
Fluent Support Pro is a paid version of Fluent Support plugin. To enjoy its premium features and to maximize your website performance, you can download Fluent Support for free from GPL Chimp official website.
Version 2.4.0 – Sep 16, 2026
Added: Integration with Fluent Community. (Pro)
Added: Informational replies on admin ticket responses.
Added: Help Scout, Freshdesk & Zendesk Ticket Migration Now Available in Free Version.
Improved: Internal note functionality now works for closed tickets.
Improved: Responses in closed tickets can now be edited.
Fixed: Error message shown for the Priority field when the Product is required in the customer portal.
Fixed: Fatal error triggered by the Share Essentials weekly cron job.
Version 1.8.8 – Apr 22, 2025
Fixed: Ticket status was not displaying correctly on the ticket view page in the customer portal.
Fixed: File types, quantity limits, and file sizes were not displaying correctly in the customer portal.
Fixed: Missing translations in the customer portal.
Fixed: Changes to ticket form configurations were not reflecting in the customer portal.
Fixed: Removed unnecessary API call on the customer portal page.
Fixed: Custom field not updating correctly via REST API.
Version 1.8.7 – Mar 20, 2025
Improvement: Enhanced and refined the Customer Portal UI/UX.
Improvement: New block editor for the updated Customer Portal layout.
Improvement: Resume options for incomplete Freshdesk ticket migrations.
Fixed: Images pasted directly are deleted after some time.
Fixed: Unable to edit customers with no name in the customer list.
Important Note
Unzip the file downloaded from our website before use. The zip file may include additional files like templates or documentation. Ensure you upload the correct file for installation.
.ZIP file from GPL Chimp..ZIP file from GPL Chimp.Access Older Plugin/Theme Versions
Our website also hosts older versions of plugins and themes. You can use these to test compatibility with your website or roll back to a previous version in case of bugs or compatibility issues.
License Warnings
If the theme/plugin prompts for a license, you can safely ignore it. We provide pre-activated products using legal keys purchased for your use.
Updating to a New Version
When updates are available, you’ll find the latest versions in your My Account > Downloads section and for Membership customers Download files are available of product pages.
Fixing “Destination Already Exists” Error
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